SAP Sales & Service Cloud: The CRM Software for SMEs

Your Fully Integrated Software for Sales and Support

SAP Sales & Service Cloud is an intelligent, user-friendly platform that consolidates tools and insights related to customer behavior. From here, you can manage all customer-oriented processes across all communication channels: in-person over the phone, in MS Teams, online, on social media platforms, and via mobile devices. Your sales and service employees gain a 360° overview of their customers and can access all necessary data on the move, even when they are offline.

Modern Customer Management Suitable for SMEs

Do you have reservations about expensive and complicated CRM software? Then you should take a look at SAP Sales & Service Cloud. The lean, affordable platform doesn't burden companies with unnecessary technology but provides comprehensive and powerful functionalities. This makes the software the perfect solution for medium-sized companies looking to take their first steps in digital CRM with a manageable investment.

Sales, Marketing and Service Pull Together

Do you know at all times what moves your customers? As a fully integrated CRM solution, SAP Sales & Service Cloud unifies the management of customer touchpoints. This generates transparency into current customer activities and makes future actions predictable. It opens up a wealth of new upselling and cross-selling opportunities and also provides relevant performance metrics to facilitate your next business decision. With SAP Sales & Service Cloud, you effortlessly transform into a data-driven company.

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PART – Your Competent SAP Gold Partner

With SAP Sales & Service Cloud, you opt for the stability of the established provider SAP and state-of-the-art technology with lifelong updates.

Your advantages with SAP Sales & Service Cloud

Smaller sales teams perform better

SAP Sales & Service Cloud acts as a catalyst by effectively connecting internal and external sales forces and setting lead priorities.

More productive service, more satisfied customers

Automation of service processes ensures more efficient handling of support requests.

Unleash the power of artificial intelligence

AI helps you make strategic decisions and relieves you of routine customer management tasks.

Sales are not tied to fixed PC locations

Accessing customer information while on the go? The mobile-first approach ensures maximum mobility in the application.

No hardware investment necessary

The CRM system runs without hardware upgrades and is available immediately after purchase.

The CRM Solution in Detail

Which functions of the Sales & Service Cloud are particularly relevant for medium-sized businesses? You can conveniently read about these and additional information in our solution flyer.

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